▶App Store FAQ – Support https://support.swing2app.com Best Mobile Application Development Platform Without Code Mon, 25 May 2020 07:10:40 +0000 en-US hourly 1 https://wordpress.org/?v=5.4.18 Can I change my Apple Developer’s name? https://support.swing2app.com/faqs/%ec%95%a0%ed%94%8c-%ea%b0%9c%eb%b0%9c%ec%9e%90%ea%b3%84%ec%a0%95-%eb%b3%80%ea%b2%bd/ Fri, 07 Sep 2018 07:47:47 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1966 For Apple, you can’t change your developer name after signing up.

Instead, Apple can change the account from ‘individual’ to ‘organization’,

For this reason, you can’t change the developer’s name along the way for no particular reason.

Therefore, it is difficult to change the developer name in the App Store, so please consider the developer name carefully at the time of first subscription.

]]> Why are there so many rejection when reviewing the App Store? Rejection case https://support.swing2app.com/faqs/appstore-rejection/ Tue, 04 Sep 2018 02:33:37 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1583 Unlike Google, Apple has a lot of app reviews. Judging is refused for a variety of reasons. The most notable cases of rejection of the screening:

  1. Violation of metadata policy: If there is no content within the app, or sexually related content, images, and offensive content.
  2. Design minimum feature violation: When the app is the same as the website (if you create an app like a website, you can’t be recognized as an app)
  3. Web link error: You can’t  find the address because you entered the web link URL that is linked to the app incorrectly, or it’s the wrong web link address.
  4. Use Apple’s Unique Images: When using images such as icons created by Apple
  5. Unauthorized use of copyrighted images: Similar to the above, when you are using copyrighted images, such as brand logos and icons from other companies.
  6. Image quality: When working with app icons, standby screen images, etc., the image quality is poor or low quality image.
  7. Request for personal information for membership: When requesting personal information such as the user’s phone number in the sign-up window
  8. Private app: You must submit a demo account together to check the contents of the app.

The Play Store is reviewed by a similar policy as Apple, so please check the Play Store as well. 
There are many more cases of Apple rejection, so  please refer to the relevant post for more details.
☞ Click here to view the Apple App Store app launch rejection cases

]]> How long does the App Store take to launch an app? https://support.swing2app.com/faqs/%ec%95%b1%ec%8a%a4%ed%86%a0%ec%96%b4%eb%8a%94-%ec%95%b1-%ec%b6%9c%ec%8b%9c-%ec%8b%9c%ea%b0%84%ec%9d%b4-%ec%96%bc%eb%a7%88%eb%82%98-%ea%b1%b8%eb%a6%ac%eb%82%98%ec%9a%94/ Tue, 04 Sep 2018 02:32:36 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1582 The App Store will be uploaded to Swing2App and checked by the team in charge.
After the review period, it usually takes one to two weeks to launch.
Usually, if there is no problem, it will be released within 2 weeks.
However, apple may take more than the above time because the review is often rejected.

]]> The app that was released and used in the App Store has been dropped. Why is that? https://support.swing2app.com/faqs/%ec%95%b1%ec%8a%a4%ed%86%a0%ec%96%b4%ec%97%90-%ec%b6%9c%ec%8b%9c%eb%90%98%ec%96%b4-%ec%82%ac%ec%9a%a9%ec%a4%91%ec%9d%b4%eb%8d%98-%ec%95%b1%ec%9d%b4-%eb%82%b4%eb%a0%a4%ea%b0%94%ec%8a%b5%eb%8b%88/ Tue, 04 Sep 2018 02:32:10 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1581 Apple developers, unlike Google, have a one-year term. * Google is used for a lifetime.
So, Apple needs to renew the subscription period by paying the developer account fee every year.
If a well-released app goes down, it is likely that the contract has expired.

Please go to the Apple iTunes site and log in with your Developer account to check the period. https://itunesconnect.apple.com
if the contract has expired, you will be prompted to renew your membership on the main page.

Please renew your membership at the Apple Developer website. https://developer.apple.com/
*Apple Developer Fees; $129 per year.

]]> App Store Developer Name: It is distributed as ‘Hyu Stay HYU STAY’. Can I change it? https://support.swing2app.com/faqs/appstore-developername/ Tue, 04 Sep 2018 02:31:27 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1580 If you’ve registered with Apple as a Swing2App account, you can’t specify the distributor name for each app because you’re registered as a Swing2App public account. So, you’ll need to use the Swing2App developer name. If you would like to specify a distributor, please create an Apple Developer Account. When uploading the App Store, the Apple Developer Account you created: Enter your ID and password, and we’ll upload it to that account. The developer name is, of course, applied as a user name.

☞ [View how to create an Apple Developer account]

 

]]> I have released an app on the App Store with my account. How do I change the Developer’s name? https://support.swing2app.com/faqs/%ec%a0%9c-%ea%b3%84%ec%a0%95%ec%9c%bc%eb%a1%9c-%ec%95%b1%ec%8a%a4%ed%86%a0%ec%96%b4%ec%97%90-%ec%95%b1%ec%9d%84-%ec%b6%9c%ec%8b%9c%ed%96%88%ec%8a%b5%eb%8b%88%eb%8b%a4-%ea%b7%b8%eb%9f%b0%eb%8d%b0/ Tue, 04 Sep 2018 02:30:09 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1579 You might want to change your developer’s name while you’re using the App Store with your account.
For Apple, you can’t change the developer’s name along the way like Google.
You can only continue using the developer’s name you registered when you first created your developer account.
You will not be able to change your developer’s name along the way for no particular reason. 

Instead, Apple can change the account from individual to organization.
If you initially signed up as an individual and then changed to a organization, you can edit your developer’s name.

]]> Can’t the user upload apps directly to the App Store? https://support.swing2app.com/faqs/%ec%95%b1%ec%8a%a4%ed%86%a0%ec%96%b4%eb%8a%94-%ec%82%ac%ec%9a%a9%ec%9e%90%ea%b0%80-%ec%a7%81%ec%a0%91-%ec%95%b1%ec%9d%84-%ec%98%ac%eb%a6%b4-%ec%88%98-%ec%97%86%eb%82%98%ec%9a%94/ Tue, 04 Sep 2018 02:29:27 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1578 Even if you have an Apple developer account, the App Store cannot be uploaded directly.
You can not upload directly, you can only upload on behalf of Swing2App.
Unlike Google, Apple doesn’t allow users to directly upload apps because they need the developer’s development source and security related content and so on.
Please note that you can only upload from the developer (swing2app).
(App store upload fee: $20 per request)

]]> How do I update an app released on the App Store? https://support.swing2app.com/faqs/%ec%95%b1%ec%8a%a4%ed%86%a0%ec%96%b4%ec%97%90-%ec%b6%9c%ec%8b%9c%eb%90%9c-%ec%95%b1%ec%9d%80-%ec%96%b4%eb%96%bb%ea%b2%8c-%ec%97%85%eb%8d%b0%ec%9d%b4%ed%8a%b8-%ed%95%98%eb%82%98%ec%9a%94/ Tue, 04 Sep 2018 02:29:13 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1577 As mentioned earlier, the App Store cannot be uploaded directly by the user, so if there is an update, you will need to reapply for the upload to Swing2App.
Please reapply for the upload after purchasing the App Store upload request ticket ($20).
Uploading costs are required for each update, so if there are any changes, it is recommended to work at once.

]]> App Store – How do I create an Apple Developer Account? https://support.swing2app.com/faqs/apple-developer-account/ Tue, 04 Sep 2018 02:28:28 +0000 http://wp.swing2app.co.kr/?post_type=manual_faq&p=1576 We’ll post a link to how to create an Apple developer account.
Please check the link. 
☞ View how to create an Apple developer account

]]>